Legal
Privacy Policy
Effective September 18, 2026
This Privacy Policy explains how Southern Lights Outdoor Lighting & Audio LLC collects, uses, protects and retains information submitted through this website and related communications.
Information We Collect
We may collect information you provide through website forms, including your name, email address, optional phone number, property address, service interests, project details, communication preferences and SMS consent choices. We may also receive basic technical information such as browser type, device information and website usage data if analytics or essential website tools are used.
How We Use Information
We use information to respond to inquiries, prepare for consultations, provide requested services, communicate about appointments, maintain customer relationships, improve the website, protect our operations and comply with applicable law.
Customer Communications
We may contact you using the method you request or information you provide. Providing a phone number is optional on our website forms.
SMS Communications
Text messages may include responses to inquiries, appointment reminders, confirmations, rescheduling and service-related updates. Marketing or promotional messages are sent only where separately consented to. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out or HELP for help.
Cookies and Analytics
The website may use essential cookies and privacy-conscious analytics to understand performance and site usage. Browser settings may allow you to limit cookies. We do not use SMS consent data for advertising.
Service Providers
We may use service providers that help operate the website, process requests, deliver communications or support customer service. They may access information only as needed to provide those services and subject to appropriate obligations.
Data Security
We use reasonable administrative, technical and organizational safeguards intended to protect personal information. No online system can guarantee absolute security.
Data Retention
We retain information only as long as reasonably necessary for the purposes described in this policy, to provide services, maintain records and meet legal obligations.
Your Rights
Depending on applicable law, you may request access to, correction of or deletion of certain personal information. You may also opt out of marketing communications and withdraw SMS consent at any time by replying STOP.
Contact Us
Southern Lights Outdoor Lighting & Audio LLC 6212 Lake Brandt Rd Ste B Summerfield, NC 27358 336-451-4969 info@southernlights.com
SMS Data Sharing
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.